Insightful business articles, tips and resources
By celebrating Juneteenth, we acknowledge the struggles and triumphs of African Americans throughout history.
Sometimes It Is Best to Take a Step Back to Move Forward In the hustle and bustle of our daily lives, we often find ourselves caught up in the fast-paced nature of modern society. We are constantly bombarded with information, expectations, and responsibilities that demand our attention. As a result, it can be challenging to find the time and space to gain perspective on our lives, our goals, and our overall well-being. However, taking a step back and giving ourselves the gift of perspective can be incredibly valuable and rewarding.
GoGlobal Engages Service Champion, Human Capital Management Expert and Global Expansion Leader Jeff Phelps as Senior Advisor
We're celebrating our 1st year anniversary by launching Global Advisory Services for EOR, IC Compliance and AOR!
Hijacking is a customer service killer. It occurs when an individual customer services professional prioritizes telling over listening and understanding. When you're hijacking, you're not engaging in the conversation. What you’re really saying is, “I want to tell you,” versus “I want to listen to you and take care of your issue.”
When it comes to maintaining relationships with our most important business partners, we are sometimes faced with the hard reality of placing more importance on cost or service. Take our 15 second survey.
It is both a privilege and a pleasure to repost an article written by Nicole Knox an amazing CMO, colleague, friend and so much more. The article was recently published in E.P.I.C.NorthCounty magazine. Nicole shares her thoughts on re-opening and returning as it relates to Covid-19. Great tips, advice and sharing.
Customer service is something we all have in common, whether we provide service or receive service. Customer service includes how you relate to and communicate with your external clients, and also incorporates how you use the same skills with your colleagues...
